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FAQ

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Admissions FAQ

The process begins with a call to our call center, where we gather information about the potential client and their needs in treatment.

A Pre-Admission call is made to assess the patient’s eligibility for our programming.

An appointment is then scheduled for admission and assessments.

Yes, we accept most major insurances, including Medicaid.

Absolutely, we are accredited by both the State and the Joint Commission.

We pride ourselves on offering a premier program set in a sophisticated, family-oriented environment.

We provide treatment and collaborate with legal entities involved to ensure comprehensive support.

Transportation assistance is available on a case-by-case basis.

Yes, we offer both day and evening Intensive Outpatient Programs (IOP) to accommodate various schedules.

Clinical FAQ

Our therapies include Individual and Family Counseling, Intensive Outpatient Program (IOP), Partial Hospitalization, Aftercare, Peer Support, and Case Management.

Attendance frequency depends on the level of care needed, ranging from 9 to 25 hours per week, along with individualized sessions as required.

We offer aftercare groups tailored to individuals completing our program, focusing on transitioning and building a sober community, with session lengths based on individual needs.

Yes, our alumni program provides ongoing support, connections, counseling sessions, workshops, seminars, and access to online forums for continued growth and recovery.

Treatment duration varies based on individual needs.

Yes, clients are informed of the strict confidentiality requirements of the agency and the limits of confidentiality upon entering our programs.

Frequency varies based on individual needs, typically every two weeks for those in group programs, with others meeting weekly.

Treatment plans are developed based on clinical assessment by licensed therapists.

Family involvement starts from assessment and continues throughout treatment, focusing on education, therapy sessions, emotional support, boundary setting, communication improvement, relapse prevention, and aftercare planning.

Yes, our Medical Director collaborates with clinical staff to provide MAT and psychiatric care as needed.

Facility FAQ

Our facility offers state-of-the-art treatment rooms, outdoor spaces with a gazebo, and a monthly on-site Vivitrol clinic.

Yes, although we encourage no use during group sessions.

Yes, we have a front lounge, a patient dining room for breaks, and outdoor green space with a gazebo.

Meals are provided for PHP classes only.