Admissions FAQ
The process begins with a call to our call center, where we gather information about the potential client and their needs in treatment.
A Pre-Admission call is made to assess the patient’s eligibility for our programming.
An appointment is then scheduled for admission and assessments.
Yes, we accept most major insurances, including Medicaid.
Absolutely, we are accredited by both the State and the Joint Commission.
We pride ourselves on offering a premier program set in a sophisticated, family-oriented environment.
We provide treatment and collaborate with legal entities involved to ensure comprehensive support.
Transportation assistance is available on a case-by-case basis.
Yes, we offer both day and evening Intensive Outpatient Programs (IOP) to accommodate various schedules.
Clinical FAQ
Our therapies include Individual and Family Counseling, Intensive Outpatient Program (IOP), Partial Hospitalization, Aftercare, Peer Support, and Case Management.
Attendance frequency depends on the level of care needed, ranging from 9 to 25 hours per week, along with individualized sessions as required.
We offer aftercare groups tailored to individuals completing our program, focusing on transitioning and building a sober community, with session lengths based on individual needs.
Yes, our alumni program provides ongoing support, connections, counseling sessions, workshops, seminars, and access to online forums for continued growth and recovery.
Treatment duration varies based on individual needs.
Yes, clients are informed of the strict confidentiality requirements of the agency and the limits of confidentiality upon entering our programs.
Frequency varies based on individual needs, typically every two weeks for those in group programs, with others meeting weekly.
Treatment plans are developed based on clinical assessment by licensed therapists.
Family involvement starts from assessment and continues throughout treatment, focusing on education, therapy sessions, emotional support, boundary setting, communication improvement, relapse prevention, and aftercare planning.
Yes, our Medical Director collaborates with clinical staff to provide MAT and psychiatric care as needed.
Yes. We offer specialized fentanyl and opioid addiction treatment, including medication-assisted treatment options as part of a broader clinical plan.
Yes. Our alcohol rehab program addresses alcohol use disorder alongside any co-occurring mental health conditions.
Dual diagnosis means treating substance use and a mental health condition, like anxiety, depression, or trauma, at the same time rather than one after the other. We offer dual diagnosis treatment as part of our core clinical model.
Facility FAQ
Our facility offers state-of-the-art treatment rooms, outdoor spaces with a gazebo, and a monthly on-site Vivitrol clinic.
Yes, although we encourage no use during group sessions.
Yes, we have a front lounge, a patient dining room for breaks, and outdoor green space with a gazebo.
Meals are provided for PHP classes only.
Service Area FAQ
Yes. Ray Recovery works with clients throughout Akron and Summit County, offering outpatient programs, virtual options, and coordination with local doctors and schools for families in the area.
Yes. We treat clients across Canton and Stark County, including Massillon, North Canton, and the surrounding communities.
Our main facility in Hudson is about 20 minutes from Akron. Our second location in Uniontown sits closer to Canton and southern Stark County, usually 15 to 20 minutes away depending on the neighborhood.
We treat clients from Summit County, Stark County, and the towns in between, generally within a 20 to 30 minute drive of Hudson or Uniontown. Call us even if your town isn’t listed, since we regularly work with clients just outside our usual range. See our full list of areas served.
Cost and Insurance FAQ
Cost depends on the level of care and length of treatment. Our team can walk you through exact numbers during a free benefits check before you commit to anything. Read more in our full guide to rehab costs in Ohio.
Yes. We accept Ohio Medicaid, along with Medicaid-managed plans through Humana and CareSource. Learn more about Medicaid coverage for rehab.
We work with most major insurers, including Anthem Blue Cross Blue Shield, Humana, Medical Mutual, Medicare, Tricare and VA CCN, and United Healthcare, along with Cigna, Aetna, Ambetter, and others. Verify your benefits for free before starting treatment.
Deciding on Treatment FAQ
Common signs include using more than intended, struggling to cut back, missing work or family responsibilities, or feeling like substance use has taken over daily life. If you’re asking the question, it’s worth a conversation with our admissions team, there’s no obligation on that first call.
IOP (Intensive Outpatient) involves several hours of treatment a few days a week while you live at home. PHP (Partial Hospitalization) is more intensive, with daily structured hours but no overnight stay. Inpatient means living at a facility full time. Most Ray Recovery clients start in IOP or PHP depending on their needs. Read our full comparison of IOP, PHP, and inpatient rehab.
Intake starts with a phone call to understand your situation, followed by a pre-admission assessment and a scheduled appointment for a full clinical evaluation. Most people start treatment within a few days of that first call. See our step-by-step guide to the intake process.
Yes. We offer both day and evening IOP schedules, along with a virtual IOP option, specifically so clients can keep working, attend school, or manage family responsibilities during treatment.
